Food safety regulations in NSW require food businesses in the hospitality and retail food service sector to appoint at least one trained Food Safety Supervisor.
A Food Safety Supervisor is a person who:
- is trained to recognise and prevent risks associated with food handling in a retail food business
- holds a current NSW Food Authority certificate (no more than five years old).
NSW Food Authority certificates expire after five years
NSW Food Authority certificates expire five years from the date of issue. To be issued with a new certificate, you are required to renew your Food Safety Supervisor training.
Penalties for noncompliance
The penalties for not holding a valid and compliant NSW Food Authority Certificate can be serious. If you do not renew, your food business may be in breach of NSW Food Safety regulations and subject to penalties and/or fines.
How to renew your NSW Food Authority certificate
The renewal process is simple and can be completed quickly. The Australian Institute of Food Safety offers a recertification course that is approved by the NSW Food Authority and meets all the requirements for Food Safety Supervisor recertification in New South Wales.
When you renew online with AIFS you will:
- meet compliance requirements of all NSW councils
- be valid in NSW for five years
- complete your recertification faster
- enjoy many benefits of your AIFS membership
Official NSW approved course
Approved and accepted by local councils and Health Inspectors in New South Wales.
Study online, whenever you want
Enjoy the convenience of doing your training anywhere, at any time of the day or night.
98% recommendation rate
Feel confident taking an official AIFS course that 98% of students would recommend to a friend.
Get 2 years AIFS membership
Receive tools, credentials, support and more to promote and boost your food safety knowledge.
Finish in a few hours, or take your time
Complete your Food Safety Supervisor recertification in just a few hours, or take your time.
Receive your documents fast
We'll send your documents a few hours after course completion, or even faster if needed urgently.
Be sure of acceptance with a course that's recognised in NSW and throughout all of Australia.
Get the support you need
Our qualified trainers are here to provide the support you need when you need it.
With AIFS, You Get More than Just a Training Course
Discover the complimentary member benefits for you and your business
Trusted and Recommended Throughout Australia
Relied on by the Australian food industry for a quality training experience
Discover why our students love this course
Trusted by thousands of companies
Recommended by thousands of food workers
"It was simple to learn online. I found the assessment easy and the course very useful for food handling."
"I liked the simplicity of the course, but most notable was the speed and help from the support team."
"I liked that the course was very well written and that the assessment was easy to follow."
Helping the Community
Your enrolment will help to feed two people in need
1 in 10 Australians rely on food aid each year, yet in Australia we throw out $10bn of food annually. Together we can help to tackle this issue.
Your enrolment = 2 meals to those in need
We've partnered with OzHarvest to help deliver meals to people facing hunger issues in the Australian community.
When you enrol onto the NSW Recertification course, we'll provide OzHarvest with the resources to donate 2 meals to those in need.
Photo Credit: OzHarvest
Everything you need to renew your Food Safety Supervisor training, all in one course.
When you enrol in the NSW Recertification course, you have access to everything you need to be recognised as a qualified Food Safety Supervisor in New South Wales.
With AIFS, there are:
- no hidden prerequisites
- no hidden assessment requirements
- no hidden fees or charges
NSW Food Authority Requirements
To be nominated Food Safety Supervisor for a food premise in NSW, you must complete an NSW Food Authority approved Food Safety Supervisor course once every five years.
AIFS is approved to deliver Food Safety Supervisor training and NSW Food Authority certificates on behalf of the NSW Food Authority.
When your NSW Food Authority certificate is due to expire, you have 90 days to ensure you have completed your recertification.
If your NSW Food Authority certificate has been expired for longer than 90 days, you will need to complete a full Food Safety Supervisor course again.
Ensuring your Food Safety Supervisor training is current is important to avoid potential fines or penalties. For that reason, as soon as you enrol, you have instant access to the course.
As the training takes around 6 - 8 hours, some students sign up and complete the course on the same day.
Nationally Recognised Training
AIFS is a Registered Training Organisation that's approved to deliver Food Safety Supervisor training across all food sectors throughout all of Australia.
- accepted by local councils Australia-wide
- recommended by Health Inspectors
So you can feel secure in knowing your AIFS qualification is compliant and recognised.
The course is split into 7 lessons, 2 case studies and an Observer Report.
The lessons in the course are:
- Lesson 1 - Food Safety Laws & Responsibilities
- Lesson 2 - Understanding Food Safety
- Lesson 3 - Maintaining a Clean Workplace
- Lesson 4 - Personal Hygiene
- Lesson 5 - Implementing Food Safety
- Lesson 6 - Food Safety Programs
- Lesson 7 - Monitoring & Controlling Food Safety
If you are in New South Wales, there are also three short reading activities/case studies about safe egg handling, allergen management and cleaning and sanitising practices (to meet NSW Food Authority requirements).
At the end of each lesson, there's a multiple choice quiz. You have 5 attempts at each quiz and must score 100% to move onto the next lesson. If you don't pass the quiz after 5 attempts, simply get in touch and we'll help you progress to the next section.
After you've completed all the lessons, there are two case studies. For each case study, you'll read a short scenario and then answer a multiple choice quiz, which is similar to the quizzes you've already completed at the end of the lessons.
In 2015, the NSW Food Authority announced some additional requirements for Food Safety Supervisor training. Three key focus areas were determined by the Food Authority - safe egg handling, allergen management and cleaning and sanitising practices.
If you are in NSW, there is an additional reading activity and case study for each of these focus areas.
There are some things we can't see you doing through your computer - such as washing your hands or wearing the correct clothes for work. In order to comply with the government requirements for Food Safety Supervisor training, you do need to demonstrate that you can perform such tasks correctly.
To make this as easy as possible for you, we allow you to be observed by a co-worker or supervisor. Simply follow the instructions on the course page and ask someone in your workplace (past or present) to complete the form.
Quality Assurance Process
As part of our quality assurance process, we reserve the right to contact you or your nominated observer to conduct a competency conversation or verification of assessment prior to awarding certification.
If you have a current or recently expired NSW Food Authority certificate you can simply enrol and get started.
NSW Food Authority Requirements
To complete the recertification process as quickly as possible you must provide us a copy of your NSW Food Authority certificate and previous Statement of Attainment.
Units of Competency that are accepted are ‘SITXFSA101 – Use Hygienic Practices for Food Safety’ or ‘SITXFSA001 – Use Hygienic Practices for Food Safety’. The Statement of Attainment must also be less than 5 years old to be accepted.
If you are unable to provide these documents, please contact us and we'll be happy to discuss your situation.
You also have 90 days from the date your NSW Food Authority certificate expires to complete your recertification. If your certificate has been expired for longer than 90 days, simply enrol into our standard Food Safety Supervisor course.
In the unlikely scenario you are unable to complete your recertification in time, please contact our support team for more information.
Language, Literacy and Numeracy
Whilst there are no training prerequisites, there are some requirements around language, literacy and numeracy. In order to complete this course you should be able to perform everyday tasks such as:
- Using an instant messenger tool
- Using email at work
- Responding to customer complaints
- Following a recipe
If you have any concerns about the skills required to participate in this course, please contact us and we'll be happy to discuss your situation.
You need to make sure that you have the following in order to be able to complete the NSW Recertification course:
1. A modern web browser
At AIFS we use some of the latest eLearning technologies to deliver the courses. You will need to have a modern web browser (Google Chrome is recommended) to view and complete the course.
2. An email address
During the registration process, we will ask you for your email address. This is a mandatory requirement for you to be able to access our systems. Email addresses cannot be shared by students.
3. Adobe PDF Reader or Adobe Acrobat
Some of the forms that you need to complete (such as the Observer Report) are in PDF format. Ensure that you have the latest version of Adobe PDF Reader.
AIFS courses work on most computers, laptops, tablets and mobile devices.
Click on the 'Play' button below to watch a preview of the NSW Recertification course.
Be Trained for Your Food Industry Sector
Develop the skills you need with sector-specific Food Safety Supervisor training
Hospitality businesses prepare and serve food for customers to consume in house.
The unit of competency awarded for this course is:
- SITXFSA002 Participate in safe food handling practices
Note: You will also be awarded credit transfer for 'SITXFSA001 Use hygienic practices for food safety' from your previous Statement of Attainment in order to meet national requirements for Food Safety Supervisor training.
Food retail businesses prepare and sell food to customers for consumption elsewhere.
The unit of competency awarded for Retail is:
- SIRRFSA001 Handle food safely in a retail environment
Training for food sectors
Food Safety Supervisor training differs from sector to sector.
When you complete your NSW Recertification course, you'll receive both a NSW Food Authority certificate and Statement of Attainment.
The Statement of Attainment lists the units of competency you've attained. Different food sectors have different units.
How do I select my food sector?
Simply enrol in the Food Safety Supervisor course and complete your student registration.
During registration, you'll provide contact information for a nominated observer and select your food sector from a dropdown menu.
The New South Wales Food Authority recognises the Hospitality & Retail sectors only. When completing your registration, you will only have the option to choose one of these sectors.
The sector you choose determines which Observer Report will be issued and the units of competency that will be displayed on your Statement of Attainment upon completion of your course.
If you are unsure which food sector you need to be recognised in, please contact your local council to confirm prior to completing your student registration.
Learn more about what our students ask about this course
How long does the course take to complete?
The online lessons, multiple choice quizzes and case studies take most people an average of six to eight hours to complete.
With the Observer Report and other forms that may need to be completed, the total time for the course is typically a couple of hours more.
However, everyone learns at a different pace. As this is a refresher course, it's likely you'll already be familiar with much of the course content.
Some AIFS students enrol, complete the course, and receive their Statement of Attainment all on the same day.
How do I enrol in the course?
That's easy! Simply click on the blue 'Start Online Now' button on this page and follow the prompts. You'll be enrolled and ready to start in just a few minutes.
All you need to do is supply some basic details (like your name and address) and your credit/debit card information. You will also need a current or expired (less than 90 days) NSW Food Authority certificate.
If you'd prefer to enrol over the phone, that's no problem. Just give us a call on 1300 797 020 and we'll help you to get started.
Is this course accepted as recertification in NSW?
Yes, this is the course you need to complete to renew your Food Safety Supervisor training if your NSW Food Authority certificate is due to expire.
When you complete the course, we'll issue you with a Statement of Attainment containing details of the the units of competency you've obtained. You will also get an NSW Food Authority certificate valid for five years.
Can AIFS issue NSW Food Authority certificates?
Yes, the Australian Institute of Food Safety is approved to deliver Food Safety Supervisor training and certificates on behalf of the NSW Food Authority.
This means that when you complete the course, we'll issue you with the NSW Food Authority certificate, allowing you to practise as a Food Safety Supervisor within NSW.
The NSW Food Authority certificate is valid for five years.
When will I get my new certificate?
Our assessors work full-time Monday to Friday and often process Statement of Attainments and NSW Food Authority certificate within a few hours of students successfully completing the course.
That means that many of our students receive their electronic version of their Statement of Attainment via email on the day that they sucessfully complete their course, and paper copies of their Statement of Attainment and NSW Food Authority certificate via post a few days later.
What if my certificate has expired?
The NSW Food Authority requires that you complete your NSW Food Safety Supervisor recertification course within 90 days of your previous certificate's expiry.
If your certificate expired more than 90 days ago, this means you will need to complete the full Food Safety Supervisor course for NSW again. Please contact our support team for more information.
Do I need to go somewhere for an exam?
No, you don't need to go anywhere. You can complete the entire course within the comfort of your own home and workplace, at a time that suits you.
You simply complete online multiple choice quizzes at the end of each lesson, and also request someone you've worked with (past or present) to complete an Observer Report about tasks that they've already seen you doing.
Where can I learn more?
The Australian Institute of Food Safety has an extensive Resource Centre which includes news, articles, a blog, and a comprehensive FAQ section.
In the Resource Centre, we've tried to address the most common questions we get asked as well as the more obscure ones!
If you still can't find what you need then get in touch via email or phone and we'll be happy to help.