Filter By Topic
What’s the difference between a Food Handler and a Food Safety Supervisor?
Even though there are many similarities between the two, Food Safety Supervisor and Food Handler are two different positions. There are different training courses for each and different levels of responsibility in the workplace.Read More
What training does a Food Handler need?
Although there is currently no law that states a specific training course that Food Handlers need to complete, many will choose to complete a Food Handler course.
What is a Food Handler course?
A Food Handler course teaches the fundamental skills needed to perform the role of a food handler in the Australian food industry.Read More
Can I do a Food Safety Supervisor course online?
Yes, you can. An online Food Safety Supervisor course provides students with flexible learning options that let them complete the units at their own pace. This means it can be tailor-made to a person’s individual needs.
Should I do a Food Safety Supervisor or a Food Handler course?
This depends on what you want to get out of your training.Read More
How do I choose the right food safety course?
At the Australian Institute of Food Safety, we offer a variety of food safety courses for you to choose from. But, how do you decide which one is right for you? Finding out which course you need to do will depend on your situation.Read More
What is Nationally Recognised Training?
Training in Australia is highly regulated to ensure quality and consistency of training courses. Nationally recognised training means that the course is recognised by relevant industry groups and governing bodies nation wide.Read More
Online courses vs classroom courses: what’s better?
Online courses are a flexible, convenient and affordable option for those completing food safety training.Read More
How long do the food safety courses take?
Depending on the course chosen, most students take between 3 and 8 hours to complete their online study. This includes the lessons, case studies and assessments.Read More
How is a Food Safety Supervisor course different to Food Handling training?
A Food Safety Supervisor course is quite different to a food handling course.Read More
How do I make videos to demonstrate tasks in the observer report?
In certain situations, students may be unable to find a suitable observer to complete their observer report. If you're in such a situation, you can send video evidence of yourself demonstrating the tasks in the observer report for assessment.Read More
What are the responsibilities of an observer?
In order to complete the course, students are required to demonstrate specific tasks in front of an observer in a workplace or simulated environment.Read More
What if I'm not working in the food industry?
Don't worry if you're not working in the food industry, our food safety courses can be completed by anyone regardless of prior experience.
What is an observer report?
The observer report is the practical component of the course. There are some things we can't see you doing through your computer - such as washing your hands or wearing the correct clothes for work.Read More
Who can sign off my observer report?
Your observer report must be completed by someone currently employed in the food industry.Read More
Which observer report do I choose in my Food Safety Supervisor course?
This all depends which units of competency you need to have on your statement of attainment. Because Food Safety Supervisor requirements in Australia are industry specific, you need to chose the observer report that matches your industry.Read More
When will I receive my statement of attainment?
When we’ve assessed you as competent, we’ll send you an email to let you know that you’ve passed, as well as an email copy of your Statement of Attainment, and NSW certificate if applicable. This will usually happen on the same business day that you complete your course.Read More
What are the assessment components?
The assessment components of each course are different depending on which one you’re doing.Read More
Does my observer need to have a Food Safety Supervisor certificate?
The person that acts as your nominated observer does not need to be a Food Safety Supervisor. They need to be employed either on a full time, part time or volunteer basis in a position where they handle food. They must also have current knowledge and skills in food safety.Read More
Why do I need to do an observer report?
Observer reports are an important part of the assessment process because they show us that you can apply the food safety knowledge that you have learned in your course in a practical situation. By demonstrating food safety skills in a work environment, you can perform the required tasks without having to come to a classroom and show us.Read More
How many quiz attempts do I have?
Does the Australian Institute of Food Safety offer recognition of prior learning?
Recognition of prior learning is offered to course participants who believe that they already meet the skills and knowledge requirements of the course through previous work experience and formal, non-formal and informal learning.
Does the Australian Institute of Food Safety offer national recognition (credit transfer)?
National recognition is offered to course participants who have already completed one or more of the required units of competency through previous formal education or training. Participants who wish to apply for national recognition will be required to submit a copy of their statement of attainment or qualification. This will then be verified by our training and assessment team with the issuing RTO before credit transfer is awarded.
What are the features of an Australian Institute of Food Safety business account?
At the Australian Institute of Food Safety we’ve made things much easier for businesses who need to enrol multiple students.Read More
Food Safety Supervisor Info
What are the Food Safety Supervisor requirements in New South Wales?
Every food organisation in NSW has a responsibility to make sure its staff are properly trained in food safety.Read More
I'm now a Food Safety Supervisor. What's next?
If you haven’t already done so, you need to notify the local council that you’re the nominated Food Safety Supervisor for the business where you work. This might be something that you do, or it might be done by your employer.Read More
How do I become a Food Safety Supervisor?
Which food businesses need a Food Safety Supervisor?
Whether a business needs to employ a Food Safety Supervisor will depend on where the business operates as well as what types of food it prepares.Read More
What are a Food Safety Supervisor’s responsibilities?
Food Safety Supervisors have many responsibilities when performing their role and maintaining food safety in a business.Read More
Is previous work experience enough to replace Food Safety Supervisor training?
You may have already completed the Food Safety Supervisor units of competency in previous training.Read More
How many Food Safety Supervisors do I need for my business?
As a general rule, only one Food Safety Supervisor is needed for each food premises. However, because food businesses often operate long hours or shift work, they’re often advised to employ more than one.
How do I become a Food Safety Supervisor in NSW?
The Australian Institute of Food Safety is approved to issue the NSW Food Authority Food Safety Supervisor Certificate.
What training does a Food Safety Supervisor need?
Handy tip: Food Safety Supervisor training is industry specific so be sure to find out which course you need.Read More
What is the role of a Food Safety Supervisor?
The role of a Food Safety Supervisor is to manage the overall food safety of a business. This typically includes:Read More
What is a Food Safety Supervisor?
A Food Safety Supervisor is nominated by a food business to manage the overall food safety of the business. The main aim of this role is to help ensure that all food which is handled, stored, prepared and served is done so safely, so as to minimise the risk of causing illness.Read More
Does a Food Safety Supervisor have to be on the premises all the times?
No, not necessarily – however, they must be able to be contacted at all times, by both the food handlers in the business and also the authority responsible for regulating the business in food safety.Read More
Do you need a Food Safety Supervisor in Melbourne?
Because food businesses in Melbourne are all so different, there isn’t one set of rules for everyone. However most food businesses will require at least one Food Safety Supervisor to be employed.Read More
Do I need more than one Food Safety Supervisor?
Not necessarily. If you’re required by law to have a Food Safety Supervisor on staff, it usually only means one per premises.
What will I receive at the end of my Food Safety Supervisor Course?
Once you have successfully completed your Food Safety Supervisor course, you will receive a Statement of Attainment which lists the units of competency relevant to your industry. These are:Read More
How can I find out if my food business needs a Food Safety Supervisor?
As a general rule, most food businesses in Victoria, Queensland, NSW and the ACT will require at least one designated Food Safety Supervisor per location.
Who should I choose to be a Food Safety Supervisor for my business?
Choosing the right person to perform the role of Food Safety Supervisor in your business is crucial. This person will be in charge of making sure that your business remains food safe, so it has to be someone responsible.Read More
Who is responsible for food safety in my business?
Food Safety is everyone’s responsibility. The business owner, the Food Safety Supervisor and all the Food Handlers in an organisation play a part. Each have their own roles and responsibilities with regards to food safety.Read More
How do I notify the authorities that I’ve nominated a Food Safety Supervisor?
Once you’ve nominated a Food Safety Supervisor for your business, you would usually advise your local council in writing - either via email or through the post.Read More
What are the penalties if I don't have a Food Safety Supervisor?
The penalties for not having a Food Safety Supervisor are set at a state and territory level. The fine ranges from $330 to $75,000, depending on the situation and where the business is located.Read More
What is a USI and do I need one?
For nationally recognised courses such as the Food Safety Supervisor course or the Food Handler course, the Australian Government requires that every student have a special identifying number unique to them. This is called a Unique Student Identifier number or USI.
What information do I need to provide to enrol into a course?
You will need to provide your personal details such as name, contact telephone number, email address, postal address as well as a few other basic pieces of information. This allows us create a user account which you will use to complete your course.Read More
General Food Safety
What are the food industry sectors in New South Wales?
There are only two food sectors, also known as food industries, recognised in NSW - hospitality and retail.Read More
Which food industry do I work in?
What are the food industry sectors in Victoria?
Food businesses in Victoria are divided into different food industry sectors - retail, hospitality, health and community, food processing, and transport and distribution.Read More
What are the food industry sectors in the ACT?
Food businesses in the ACT will fall into one of five food industry sectors – retail, hospitality, health and community services, food processing, or transport and distribution.Read More
What are the food industry sectors in Queensland?
Queensland food businesses fall under one of the five different food industry sectors - retail, hospitality, health and community, food processing or transport and distribution.Read More
What are the different types of food contamination?
There are three different types of food contamination - chemical, physical and biological.Read More
Does my home based food business need a Food Safety Supervisor?
Whether you need a Food Safety Supervisor in your home-based food business will depend on where your business is located and what types of food you’re preparing and selling.
Could you be suffering from food poisoning?
Food poisoning affects millions of Australians every year and can be hard to diagnose because it has similar symptoms to the flu and stomach viruses. Also because food poisoning can occur hours, days or even weeks later, determining the actual cause of the illness is not always easy. You might have eaten something that looked, smelled and tasted fine but was actually contaminated with harmful bacteria.
Handbook & Policies
What legislation does the Australian Institute of Food Safety adhere to?
To comply with the Australian Quality Training Framework, all Registered Training Organisations have an obligation to provide information to participants about the various laws and regulations applicable to them.Read More
What is the Australian Institute of Food Safety’s security policy?
At AIFS, we take all reasonable steps to preserve the security of cookie and personal information. This Security Policy provides further details.Read More
What is the Australian Institute of Food Safety’s refund policy?
The Australian Institute of Food Safety will safeguard fees paid by participants/trainees.Read More
What is the Australian Institute of Food Safety’s procedure for complaints & appeals?
This procedure is designed to establish a fair and equitable company process for dealing with client/participant complaints and appeals.Read More
The Australian Institute of Food Safety is committed to respecting the privacy of its customers. The following policy discusses how personal information received by The Australian Institute of Food Safety will be dealt with.Read More
What is the Australian Institute of Food Safety’s pricing policy?
Below is the Australian Institute of Food Safety’s pricing policy.Read More
What is the Australian Institute of Food Safety’s payment policy?
Below is the Australian Institute of Food Safety’s payment policy.Read More
How can I access the participant information handbook?
The participant information handbook is designed to provide you with all of the information you need to make an informed choice, and as a reference guide throughout your training and assessment.Read More
What are the fees and charges for my course?
Does my statement of attainment expire?
Each state in Australia has different requirements for food safety refresher training.
What is a statement of attainment?
Statements of attainment are documents (like a certificate) that show the units of competency that a student completes as part of a nationally recognised course. Unfortunately we can’t call them certificates because ‘certificates’ are a different type of qualification in vocational training. Sorry, we know this is a little confusing!Read More
What happens if I lose or misplace my statement of attainment?
The Australian Institute of Food Safety can only replace statements of attainment that it originally issued.Read More
What should I do if I've forgotten my password?
Don’t worry - you can request a new one. If you’ve forgotten your password, simply click on the ‘login’ button at the top right of the screen.Read More
What should I do if I have technical issues?
We have tried to make our website and courses as easy to follow as possible. But we do know that, from time to time, our students might experience technical issues. So to make things a little easier, we’ve put together this list of how to fix the most common technical issues.Read More
What are the system requirements for my course?
To complete one of the Australian Institute of Food Safety’s online courses, you’ll need to make sure that you have the following:Read More