Food-Borne Illness Complaints Form

All food-borne illness complaints must be taken seriously. Print this form out and keep it close to the phone to ensure all required information is recorded.

Food-borne illness outbreaks can have a devastating impact on a food business.

All employees must be trained to handle food-borne illness complaints in a manner that's polite, attentive and empathetic.

Print out this form and keep it close to the phone so that employees record all of the required information if a food-borne illness complaint is received.

Click here to download the form.

This public health information was produced and distributed by the Australian Institute of Food Safety Foundation.