Frequently Asked Questions

Get answers to your questions with the Australian Institute of Food Safety's Frequently Asked Questions section.

What are the system requirements for my course?

To complete one of the Australian Institute of Food Safety’s online courses, you’ll need to make sure that you have the following:

1. A modern web browser

We use some of the latest eLearning technologies to deliver our courses. This means you’ll need to have a modern web browser to view and complete the course, and it’s important that you have Javascript enabled. We recommend using Google Chrome, which is available as a free download online or from your app store.

2. An email address

When you first enrol in a course or create a user account, we’ll ask you for your email address. This is a mandatory requirement for you to be able to access our systems and each user account needs to have an individual email address. One email address cannot be shared by multiple students.

3. Adobe PDF Reader or Adobe Acrobat

Some of the forms that you need to complete (such as the Observer Report) are in PDF format. To get the latest version of Adobe PDF Reader, you can visit their website.

AIFS courses work on most computers, laptops, tablets and mobile devices.

If you’re having problems accessing your course or any other technical issues, please visit our What should I do if I have technical issues? FAQ or contact our support team for help.